These Terms and Conditions govern your use of kaloora.com.au and any purchase you make from us. By using our website or placing an order, you agree to these terms.

About us

Kaloora is an online store based in Victoria, Australia, operated as a sole trader. We currently sell to customers within Australia only.

Products and pricing

We try to ensure that product descriptions, images and prices on our site are accurate, but errors can occasionally occur. If we discover a pricing or listing error after you have placed an order, we will contact you before proceeding, and you may choose to continue at the correct price or cancel your order for a full refund.

Orders and payment

All prices are listed in Australian dollars. Payment is required in full at the time of ordering. Once you place an order, we will process and dispatch it as described in our Shipping Policy.

Delivery

Many of our products are shipped directly from our supplier’s warehouse to save you time and cost. Delivery timeframes are estimates only and are outlined in our Shipping Policy.

Returns and refunds

Our approach to returns, refunds and your rights under the Australian Consumer Law is set out in our Refund and Returns Policy.

Intellectual property

All content on this website, including text, graphics, logos and images, is owned by or licensed to Kaloora and may not be used or reproduced without our permission.

Limitation of liability

To the extent permitted by law, Kaloora is not liable for any indirect or consequential loss arising from your use of this website or the products we sell, except where such liability cannot be excluded under the Australian Consumer Law.

Changes to these terms

We may update these Terms and Conditions from time to time. Continued use of our website after changes are posted means you accept the updated terms.

Governing law

These terms are governed by the laws of Victoria, Australia.

Contact us

If you have any questions about these Terms and Conditions, please contact us at hello@kaloora.com.au or via our Contact page.